Integrated Customer Relationship Management.
Our powerful CRM solution helps you manage your customer relationships, track leads, and boost your sales. Experience the difference with our intuitive and customizable platform.
Product Details
Introducing iCRM, the next-generation customer relationship management solution designed to streamline your business operations. With iCRM, you can effortlessly manage customer interactions, track sales, and enhance customer satisfaction. Our intuitive interface and powerful analytics tools provide real-time insights, helping you make data-driven decisions. Elevate your customer engagement with iCRM, where innovation meets efficiency.
Key Features
Streamline your workflows and boost productivity with our cutting-edge software solution.
Sales Management
Streamline your sales processes, track leads, and manage opportunities for improved conversion rates.
Customer Support
Enhance customer service with efficient ticketing systems, support tracking, and timely issue resolution.
Marketing Automation
Optimize your marketing campaigns with targeted email marketing, segmentation, and personalized communication.
Contact Management
Maintain a comprehensive database of customer information for personalized interactions and better relationship building.
Lead Management
Track and nurture leads throughout the sales funnel to maximize conversion potential.
Sales Forecasting
Use predictive analytics to forecast sales trends and make informed strategic decisions.
Workflow Automation
Automate routine tasks and workflows to improve efficiency and reduce manual errors.
Integration Capabilities
Seamlessly integrate with other business systems and applications for a unified data ecosystem.
Benefits of Delta iCRM
- Improved customer experience
- Increased sales
- Better data management
- Enhanced collaboration
- Increased efficiency
- Improved decision-making
Delta iERP offers wide range of modules to meet your Business operations
Design & Development
Features:
- New Product Master
- Bill Of Material
- Drawing Request Note
- Drawing Change Request Note
- Pattern Request Note
- Pattern Change Request Note
- Customize BOM
- RMC
Inventory / Jobwork
Features:
- Min Level and Max Level
- Reorder Level
- Purchase Requesting
- Purchase Requesting Tracking
- Material Issue Slip
- Stock Convert Option
- Job-work Outward and Inward
- Job-work Reports
- Multiple Stock Reports
Procurement
Features:
- Purchase Order Generation
- Auto PO against Shortages
- Pending PO Report
- PO Tracking
- Goods receive note against Purchase Order
- Material Inward Report
- Rate Contract
- Transaction History Report
Sales
Features:
- Sales Order
- Pending Order reports
- Sales Order Approval
- Sales Order Cancelation
- Proforma Invoice
- Reports
Planning
Features:
- Sales Order Against Planning
- Inhouse Planning
- Dispatch Slip Report
- Planning Scope – Daily / Weekly / Monthly
- Planning Against Material Reserved
- Material Issue against Planning
- Planning Vs Production Reports
Production
Features:
- Planning Against Production
- Consumption Report
- Production Efficiency Measurement against Planning
- Overdue Production Reports
- Daily Production Reports
Quality
Features:
- Incoming QC
- In-Process QC
- Drawing Viewer at the time of QC
- Inspection Report
- CTQ Parameter wise QC
- Gamba Chart
- Multiple QC Reports
Account
Features:
- Payable / Receivable
- General Ledgers
- Billing
- All Register
- Day Book Report
- Auto Purchase entry through GRN
- Outstanding Aging Analysis
- Bank Reconciliation
- GST Reports
- GST Register / Summaries
- TDS Reports
- Reports
Dealear Portal
Features:
- Online scheduling
- Appointment management
- Availability management
- Multiple calendars
- Reminders and notifications
- Integration with other tools
- Reporting and analytics
- Customization
Vendor Portal
Features:
- Purchase Order
- Pending Order Report
- Rate Contract
- Ledger Report
- Dispatch Entry
- Dispatch Report
Marketing
Features:
- Project Journey Plan
- Tour Reports [ Daily ]
- Tour Expenses Details
- New Dealer Target Vs Achievement
- Sales Target Vs Achievement
- Collection Target Vs Achievement
Dispatch
Features:
- Dispatch Schedule
- Sales Order Against Dispatch
- Dispatch Slip Report
- Invoice Prepare against Dispatch Slip
- Invoice Approval
- Dispatch Reports
- LR Number and Transport details Update with Attachments
- Serial Number Tracking
Scheduler Portal
Features:
- Purchase Order
- Pending Order Report
- Rate Contract
- Ledger Report
- Dispatch Entry
- Dispatch Reports
Service
Features:
- Complaint Booking
- Corrective and Preventive Action
- Complaint Closer Report
- Replacement and Repairing Details
- Complaint Reports
- Multiple QC Reports
- Reports – Replacement Details / Repairing Details / CAPA Details
HR
Features:
- Employee Management
- Application
- Interview Process
- Joining Process
- Payroll
- Time and Attendance
- Salary Reports
- Full And Final Report
- Statutory reports
Product Flow of Delta iCRM
